Reception staff welcoming and helpful Room spotless and bed very comfortable

Perfect for an overnight stay before an early flight. Nice and peaceful. Don’t expect luxury but it does the job and it’s cheap and 2mins walk to the terminal.

Very helpful staff. Would have been nice to have had a proper shower in the bathroom, rather than a loose hose.

Excellent place for a night stopover from Limoges. No frills but very clean and lovely friendly staff who were helpful and happy. There is breakfast and evening food if you want it ( not included in cost) but we had coffee and a glass of wine on the terrace.

The proprietor and partner were very welcoming and friendly. I had a beautiful meal cooked for me on Tuesday 9/9/25. The room was immaculate and very comfortable. I thoroughly enjoyed my short stay and would definitely go back again. Highly recommended.

I travel on a budget almost never give poor reviews, but this tired hotel was depressing. The only good things were the bed comfort, a plunge in the pool on a hot day and handy to airport. In-room conditions were poor - student hostel decor, no fridge or tea-making, no hair dryer, no aircon and window couldn't be left open as it had no catch. The 2 electric sockets were in corners behind furniture. Bathroom no better - plastic fittings, dingy lighting, small thin towels and shower was a hand-held nozzle. Breakfast was skimpy - because only two guests had ordered breakfast I was offered a tray of cereal, fruit and yoghurt the night before and told to keep refrigerator items cold overnight in water in the bathroom basin! The proprietors were friendly but only stay here if your flight timing at the airport next door makes it necessary.

Hôtel tout à fait désuet. Première et dernière expérience dans cet établissement!!!

Sympa mais resto du soir à 20kms

La chambre ne correspond absolument pas à celle présentée sur la présentation. Chambre triste sombre sentant l'humidité. Le lit semble défectueux, grincements. Le pire est la salle de bain sans aucun meuble pour poser les accessoires, pas de rideau ni protection pour prendre la douche. Le distributeur de gel est peu généreux. Décorations absentes, accessoires absents ou défectueux. Toutes les portes sont difficiles à ouvrir et fermer. Isolation phonique inexistante, on entend tout. Nous avions la chambre 27, à fuir. Le petit déjeuner est hors de prix au vu des produits proposés. Aucun produit local ni régional. Tout vient probablement du supermarché voisin. Même pas de pain frais, pain de mie et brioche sous vide, viennoiseries surgelées. 12 euros pour manger la même chose qu'à la maison c'est une honte. Biensur nous ne reviendrons pas.

For the very small amount I paid I was not expecting The Ritz! The reception team were charming, the Hotel rooms v clean and they managed to find me a decent dinner in my room!

Accueil agréable avec du personnel accueillant.

A éviter! Pas competent et agressif vers le client L’établissement n’a pas honoré mon prepayment fait sur booking mais a insisté sur un deuxième payement sur place. La réceptionniste a refusé de regarder le mail de reçu de booking, mais m’a hurlé dessus que ce n’était pas son problème. Le lendemain après intervention de booking, j’ai été remboursée sans aucun mot d’excuse.

Staff very unhelpful when the shower didn’t work. Was told there was nothing they could do and shrugged their shoulders. Had to book a new hotel. There was also no hair dryer in the room. No help again when asked about this

très beau hôtel personnel très gentille et à l écoute je recommande vivement 🌺

It was quiet and was what I needed for my first night in France.

Hotel needs attention. The room we had is very basic. No privacy unless you close the blackout curtain then no daylight. Needs privacy curtains. No windows or Aircon. Shower broken. Bedding, room and bathroom clean. The pool wasn't clean and the area around it untidy and poor condition.

Convenient location for airport. Helpful reception upon arrival. Breakfast was poor, lack of choice and expensive at Euro 12.99

Bon accueil Parking nickel

In over 30 years of travelling extensively for business, this is without a doubt the worst example of customer service I have EVER seen! Absolutely disgusting behaviour from all three of the management team. Lying, dishonesty and extremely offensive language. I booked 27 July for a one night stay on 17 August 2025. During booking I signalled that I wished to arrive between 10 and 11am. Within a few hours of booking, I received two messages from the hotel via Booking.com’s messaging system. The first message simply said “Request approved”, the second said “Check-in time • Approved. We are pleased to let you know that the accommodation has confirmed they will be able to arrange this for you. There will be no extra charge for this request.” So far, so good. Upon arrival at the hotel, the manager looked at me as if I was insane trying to check in at that time. He said rooms were only available at 2.30pm. I showed him the message I had received approving my request. He claimed he never sent it. This is a lie. Someone at the hotel MUST have approved the request to trigger the message from Booking.com and then must have taken the time to send a manual message saying the request had been approved. I naturally tried to reason with him hoping an exception could be made. At this point his partner suddenly intervened, coming from another room and not even understanding what I was talking about, to angrily tell me that they had no rooms available. At one point she offensively asked me (in broken French with a strong Philippine accent) “what language do you need to be told in?” The manager then suddenly shows me the Booking.com property messaging platform to show me a message he had sent me at 8.30am that morning (whilst I was in the aeroplane) and that I had not yet seen, telling me that I could only check in at 2.30pm. What he failed to do was hide the previous messages to me, including the “request approved” message! Outright lying to me! Next his sister intervenes, admittedly calmly at first, however still rudely interrupting my explanation to ask “Are you going to let me speak? Can you do that?” She tried to tell me that the messages from Booking.com were automated and that they had not approved my early arrival. Again lying to my face! At this point I gave up and went to find a coffee shop and wait four hours for my room. My polite request of perhaps being able to wait in the hotel’s restaurant and take a coffee there being rudely refused. Limoges airport, having no other flights that day was now closed. I did manage to find a vending machine so sat outside the airport to wait. Whilst waiting I happened to look on Cit’Hotel’s website and saw that it clearly states (for les Alizés hotel) check in from 12 midday. I patiently waited until midday and went back to the hotel to enquire if a room might now be available. The hotel door was locked, the reception empty. I walked around the hotel and found the Filipino lady preparing a room. She angrily told me to follow her to find her partner. She offensively announced that “he’s back and still wants a room early!”. At this point the manager lost his composure completely and accused me of harassment! His sister arrived a few moments later and did the same, threatening me with calling the police if I didn’t leave immediately. I requested a refund to which I was rudely told “no - take it up with Booking.com”. I left at this point explaining to the three managers that this was terrible customer service. Although I speak French fluently (all of these previous exchanges were in French) I sometimes make slight grammatical errors, especially when upset or angered. I inadvertently used the informal “tu” (you) instead of the formal “vous” to which the sister manager rudely demanded that I use “vous”. Demanding respect from me even though I was shown none at any point of my brief stay in the establishment. I then took a taxi to Limoges centre, booked into the fantastic Ibis Limoges Centre, where I was treated perfectly, with respect and professionalism. It was even cheaper than Les Alizés. I have requested a refund via Booking.com but have yet to hear back from the hotel. Altogether an absolutely disgusting experience at Les Alizés and I strongly recommend anyone thinking of staying there should go somewhere, ANYWHERE, else!

Chambre pas encore rénovée , aux dires du gérant , mais pour hôtel 2 étoiles vraiment très moyen. Pas de tablette au dessous du lavabo, lui même fendu, pas de porte - serviettes . Salle des petits déjeuners : climatisation défectueuse en période de canicule .

Pas de clim sous temps de canicule

Convenient but basic

Super hôtel Super piscine Super accueil Beau déjeuner Super literie Nous avons beaucoup apprécié !

Nice hotel next to the airport and we recieved a friendly welcome. While the room was basic it all was good value for money

Très bon accueil avec un personnel très professionnel ! Je n'ai séjourné qu'une nuit dans cet hôtel mais je le recommande. Très bon rapport qualité/prix. J'avais des inquiétudes sur l'environnement sonore mais j'ai été agréablement surprise du silence et j'ai très bien dormi car la literie est de qualité ! Ravie de cette expérience !

Perfectly adequate accommodation to catch an early morning flight out of the airport. Rooms a trifle small, without tea/coffee making facilities. No centralised ventilation or aircon, but you can ask at the front desk for a portable fan.

Tres bon accueil. La piscine est très bien Le petit déjeuner est suffisamment garni pour trouver son bonheur Bonne literie Le seul bémol mais le responsable ne peut rien faire c'est les departs des gens qui ne respecte pas le silence dans les couloirs. Sinon l'hôtel est calme pas très loin du centre de Limoges. Merci Thierry

Very clean room but bed very hard. No air con in the room. Hotel doesnt serve food apart from breakfast and no where local for food either so if you get there late then only option is take away.

For the price you pay it’s okay. Nothing fancy, nothing to do. Unfortunately the pool was too cold. That was the only reason for us to stay here. Breakfast was also fine for the price you pay. Adults: €12,-, children: €8,-.

Très bien, excellent accueil et chambre propre. Un plus pour la piscine.

Tres bon accueil ! Tres bien pour une nuit de transit. Juste deçus de la fermeture de ka piscine. C'etait elle qui m'avait fait retenir cet hotel pour detente apres 7h de route. Dommage.

So convenient for stay over prior to early flight the following morning. All staff were extremely courteous, friendly & helpful. My room was clean & comfortable and met my needs although the decoration was a little tired and would benefit from a makeover particularly the bathroom which only had a hand held shower unit in the bath and no towel holders. However overall I enjoyed my stay.

Excellent value for money for the convenience of an hotel right beside Limoges airport. Lovely friendly, helpful service, good food and spotless accommodation. Being July, the weather was hot and I could have done with aircon, but at the price you wouldnt really expect it. (Also tea making facilities would be nice.)

vous vantez votre hôtel comme hôtel avec piscine mais à l'arrivée celle-ci est non entretenue et déception de mes travailleurs après une journée de 9 h sous un soleil de plomb + aucune climatisation ce qui devrait être la norme en 2025

prix des chambres cher sans climatisation , je suis venu en période chaude , 34° dans la chambre pour dormir ces impossible ...

Nous avions un accueil chaleureux comme d'habitude et même pour un sejour d'une nuit l'equipe etait bien attentionnée. Hôtel merveilleusement placé pres de l'aeroport

Outdated rooms no airconditioning Very poor service Never again!

Extremely friendly and obliging team. Couldn’t do enough even considering the language barrier.

Nous aurions mis un 5 général mais regrettons le confort du lit1 place. Matelas defectueux écrasé en cuvette. Une ampoule manquante à l applique au dessus du lit. Dommage car hôtel simple très propre, petit dejeuner copieux,, varié et surtout accueil très agréable et professionel.

Excellent place to stay when your plan is late and you don't want to drive. Always very nice staff to greet you

Très bon rapport qualité prix. Un très bon accueil à l'arrivée et au départ

Great hotel which is short walking distance to Limoges airport, perfect for early flights. Simple motel style hotel which is very clean and very well managed. Friendly and welcoming staff who very kindly prepared an evening meal for my son and I on a Saturday night. Great experience of this hotel!

Accueil chaleureux, ménage impeccable, on entends ni les voitures, ni les avions, par contre murs fins entre les chambres. Attention cependant logis n’avait pas préciser que la piscine était fermée pour cause de panne, et aucun dédommagement point ça sachant que nous avions choisit l’hôtel pour ça. Petit déjeuner bien.

I am fairly sure I booked this with breakfast included. Hotel told me I hadn't. I couldn't find any supporting details on my booking information page on booking,com. Room had no Tea or Coffee facilities [no kettle]. Shower was hand-held over bath with no shower curtain. Bed though was very good. Flat screen Tv was good. Didn't eat at hotel though many did and seemed satisfied.

When new, many years ago - fair hotel. Now - tired and dated

Hotel could do with some updating. We only used it as a stop gap for one night due to Ryan air changing times of flights. Owners very welcoming and food was good.

Parfait, tout était OK.

Basic but very clean and friendly hotel

hOTEL PROPRE , chambre agréable par contre petit dejeuner DECEVANT ! Dimanche matin 8H30 plus de pain, plus de viennoiseries .....à 12€50 très cher !

Bonjour la situation géographique est le seul atout de cet hôtel l’accueil est laborieux avec du personnel qui a beaucoup de difficulté à ce faire comprendre une literie date une baignoire sans paroi pour la douche du papier peint date dans la salle de main aucun mitigeur thermostatique le petit déjeuner est très cher même pas de pain frais ou bien même de choix

Malgré la bonne volonté et la gentillesse des hôtes, le manque de professionnalisme est criant. Un repas "alimentaire" et une chambre froide, puissance du chauffage insuffisant malgré près d'un chauffage d'appoint Le rapport Qualité/prix n'y est pas

Very good

Room was too small for 3 adults,. the extra bed was too small and draft from a window, very bad. Room was not warm when we arrived. We had to ask for an electric fan, which helped. We had dinner, which was dissapointing. Nice meal but served on cold platters !!! wine was overpriced and too cold....

On arrival. Only one staff available, she did all. Reception, serve drinks and make a serve dinner. First room : corridor smelt of cats, and extremely cold, room extreamly cold and very basic, Second room, corridor warm , room cold until turned on radiator. Basically room . no kettle, ironing board. Breakfast, arrived for 07:00, nothing prepared, no place settings, one person on and she was chatting on her phone. We had a flight leaving at 09:00. croissant, eggs, arrive at :07:20. Staff were pleasant.

Nice affordable hotel next to the airport. Lovely, helpful staff. Pleasant garden and swimming pool in season. Hotel decor seems to have been refreshed and the addition of the evening meal is much appreciated.

Chambre correcte, propre et calme. Nous avons été bien accueillis et avons pu diner sur place le soir vien qu'il n'y ait pas de restaurant.

Sadly the hours of our visit did not allow an evening meal or breakfast as from previous visits we have enjoyed the meals. Room perfectly comfortable and has everything you need.

Bon accueil mes la chambre bien trop vêtuste

From the beginning until the very end of my stay at this establishment was diabolical. Two days before my arrival, I sent the reception team an email - no reply. I called the hotel in the evening before arriving to find out if the restaurant would be open and if so, what they would be serving. They had the audacity to tell me 'can't you find something to eat at Limoges Bénédictins because the chef is too tired and cannot be bothered to cook. When I arrived, there was no one at the reception desk to greet me or the driver. I was waiting there for a good 5-10 minutes before someone, who was incredibly rude, noticed my arrival. There was no one on the reception desk all night time. Members of staff had not told us (and by us, I am referring to another guest at the hotel) that there wouldn't be a member of staff on the reception desk all night or in the morning when I left. I was cold in my room all night, I tried to call the main line - no reply. There was no one at the reception desk this morning to check me out so I left the door key on the reception desk.

How can you ask mee this when the hotel was closed. See letter sent

I have given this hotel five stars because it was such good value. Don’t expect luxury or a huge room but for the very reasonable price it was spotless, comfortable and very welcoming. The hosts family were all attentive and friendly. I have already recommended it and will definitely use again.

chambre insalube vasque cassee pas de produit pour la douche etat de la chambre manque d entretien

Il faudrait changer la moquette et mettre du chauffage dans salle de bain Sinon tout est nickel et le personnel super accueillant a l’écoute et a votre disposition Merci

My thanks as always to Laurent (the new owner), as well as Caroline, Félinette and all of the colleagues, who I have got to know over the last 14 years. It's always a lovely experience. Á la prochaine!

Room somewhat cramped.Reading lamp not functioning.

Pas chauffage !

Nice staff, adequate rooms.

Bon rapport qualité prix.

Réception parfaite. Le personnel est très agréable et a tout fait pour que l'on soit à l'aise. Chambre très confortable. Très bon établissement. Passage le 14.12.2023. Nous recommandons vivement.

J'ai visité l'hotel depuis 2010, je suis toujours heureux avec l'experience.

Scruffy outdated hotel. Pool and area around pool was filthy. Didn’t dare go in the pool. Room very small and dark. Dirty. Shower poor and no air conditioning. Very very hot. Hardly slept. No facilities on site for drinks or snack. Had to use restaurant and snack bar at airport and their choices of food were very limited. Not worth the money. Would not recommend to anyone

Pas de vrai aération donc trop chaud en été.

Always a lovely stay, and staff all very friendly and helpful

Literie correct mais le reste de la chambre décevant et vieillot. Moquette au sol taché et usé. Salle de bain, absence d'étagère, présence des trous multiples et des chevilles. Porte-manteau fixé sur la porte donc impossible d'ouvrir correctement , réserve savon vide, peinture extérieure s'écaille. Certainement un 3 étoiles déclassé à 2 sauf que le tarif est resté pour un 3 étoiles. J'ai des photos à l'appui.

Manque d' ombre sur le P de l' hôtel. Mis à part cela, R.A.S.

Lors de notre arrivé nous avons appris qu'aucun repas n'est possible depuis le covid !!! alors pourquoi laissé sur la documentation qu'il est possible de déjeuner? de plus il aurait fallu aller au restaurant de l'aéroport.....pour le classement 3 étoiles l'hotel ne le mérite pas.

Lovely little hotel, very convenient for Limoges airport

Le personnel était aimable, professionnel, poli et très serviable. La chambre était petite mais convenable, propre et chaud (fin janvier). La douche était très puissante et chaude. Un excellent hôtel que je recommanderais fortement.

Il ne manquait plus qu'une bouilloire pour se faire une boisson chaude, d'autant plus qu'il n'y a pas de restaurant sur le site même et que le café de l'aéroport ferme très tôt.

Bon hôtel d'étape, propre et accessible, et un service au petit soin.

This was perfect for me, because I had a very early flight in the morning, walking distance to the airport. Breakfast was a buffet and was perfect. Highly recommended.

Merci, cetait tres bien

idealement place

Une accueil chaleureuse, une chambre confortable et propre.

Bon rapport qualité prix. Très bon accueil

Propre, calme, personnel accueillant.

accueil très agréable par des personnes aimables. chambre confortable sans nuisances sonores parking facile d'accès

Desk staff very helpful and welcoming

Bon rapport qualité prix et très calme

Personnel à l'accueil très arrangeant et très professionnel. Bravo et merci.

Lits très confortables. Point négatif : impossibilité d aérer la chambre. Douche vieillotte traces d humidité

Clean but basic hotel. Very convenient for proximity to Limoges airport. Surprised that the card payment machine did not work and were requested to visit the airport ATM and then pay by cash.

Personnel accueillant. Chambre simple mais propre. Joli tableau. Je recommande un effort financier de la part de l'hôtel afin de changer toutes les serviettes de bain. Elles ont eu leurs temps de vie! Merci d'avoir fourni un dinner le soir même si la qualité et la fraîcheur n'est pas la meilleure.

La hauteur du miroir de la salle d'eau n 'est pas bonne pour les petits

Très bon hôtel Lit très confortable