Satisfaction client

« Very good »

4,8/5

669 Avis

Hébergement

5 / 5

Propreté

5 / 5

Accueil

5 / 5

Rapport Qualité Prix

5 / 5

Karen M. 4,9/5

Date d'expérience: 29/09/2025

Date d'avis: 29/09/2025

Excellent hotel. Hosts are exceptional Quiet but great location. Private parking. Perfect chateau experience. Close to the city of Carcassonne.

Filiep V. 4,8/5

Date d'expérience: 27/09/2025

Date d'avis: 30/09/2025

We made the mistake of choosing this place as a "passing through" hotel, which is far under what it deserves. We would recommend to choose this hotel for a not "speedy" experience as ours. The surroundings and Carcassonne deserve it !

SERGE R. 4,8/5

Date d'expérience: 19/09/2025

Date d'avis: 21/09/2025

Siuper accueil, super endroit, super confortable et spacieux, super petit-déjeuner..., bref à faire et à refaire les yeux fermés !!!

Bruce J. 4,4/5

Date d'expérience: 18/09/2025

Date d'avis: 18/09/2025

This is a heritage building adapted to a good standard as a hotel.

Joy R. 5/5

Date d'expérience: 12/09/2025

Date d'avis: 15/09/2025

Beautiful hotel. Very restful stay. We would come back.

Ian S. 5/5

Date d'expérience: 10/09/2025

Date d'avis: 10/09/2025

Care and attention from Cathy was excellent

Barbara S. 5/5

Date d'expérience: 23/08/2025

Date d'avis: 23/08/2025

Très bel hôtel et très bon accueil . Le château a été aménagé avec goût, le site est très beau et les chambres spacieuses. Les hôtes sont aussi très sympathiques. C’est un hôtel ou on se sent bien. De belles visites au départ de l’hôtel avec repos garanti au retour à l’hôtel. Merci encore pour l’accueil Nous re séjournons avec plaisir dans cet hôtel lorsque nous repasserons dans la région

Enrico C. 3,9/5

Date d'expérience: 21/08/2025

Date d'avis: 23/08/2025

Un buon Hotel di charme, camera grande e spaziosa, ambiente luminoso.

nicolas L. 5/5

Date d'expérience: 18/08/2025

Date d'avis: 18/08/2025

Très bon séjour pour la 4eme fois dans cet établissement où il fait bon vivre ! Accueil au top comme d’habitude ! Apéritif très qualitatif avec des produits locaux Pdj très bon

de Seze S. 5/5

Date d'expérience: 09/08/2025

Date d'avis: 10/08/2025

Un endroit magnifique avec une âme. La qualité de l’accueil et la convivialité en font une étape incontournable.

Vincent L. 5/5

Date d'expérience: 31/07/2025

Date d'avis: 01/08/2025

Très bel établissement et un très bon accueil. Petit repas du soir dans un jardin très agréable.

Mariia S. 5/5

Date d'expérience: 17/07/2025

Date d'avis: 18/07/2025

We really enjoyed our stay at the hotel! It’s small and very cozy, with a nice renovation and everything you need in the rooms. The grounds are beautiful, with a lovely garden and pool. The hosts, Emma and Kathi, were incredibly friendly and welcoming – they gave us great advice and were always very kind and helpful.

Hazel C. 5/5

Date d'expérience: 15/07/2025

Date d'avis: 15/07/2025

Absolutely beautiful hotel and garden. The room we had was very comfortable and everyone was extremely helpful and so very pleasant. Would highly recommend.

David V. 3,2/5

Date d'expérience: 14/07/2025

Date d'avis: 14/07/2025

Beautiful house, and property, everything looks nice from far but after closer look, furniture in the room feel cheap, desk is not usable to work, tableware from ikea. Breakfast was nice but nothing impressive, not much fruit, Just one type of eggs (my bad, i did not ask the staff for anything else) shower entrance is very small, cant really enter easily, bathroom amenities limited and no place to store shampoo ect. all room doors are slaming Cleaning the breakfast area 30 min before the end with a lot of noise not really paying attention to people still eating. Bed comfy, view is amazing, park is well design and swimming pool is private. However the swimming pool is impossible to access if knee pain as the stairs are really narrow and steep. Overal, a lot of potential but far fromreaching expectations of a 4 stars

Marianne N. 4,9/5

Date d'expérience: 12/07/2025

Date d'avis: 12/07/2025

A lovely and very quiet place with very good service.

Andy B. 4,9/5

Date d'expérience: 21/06/2025

Date d'avis: 21/06/2025

Lovely hotel with a very friendly and helpful team.

Daniel P. 5/5

Date d'expérience: 11/06/2025

Date d'avis: 14/06/2025

accueil sympathique dans un hôtel situé dans un écrin de verdure et proche de la cité de Carcassonne

Alexis B. 5/5

Date d'expérience: 08/06/2025

Date d'avis: 08/06/2025

Muy buen hotel. Gran entorno, atención exquisita y todas laa comodidades. Trabquilo, limpio y bonito. Muy recomendable.

Michele M. 5/5

Date d'expérience: 07/06/2025

Date d'avis: 09/06/2025

Excellent séjour dans un cadre calme. L'accueil par les propriétaires est super. Les planches à partager servies dans le jardin et préparées avec des produits locaux sont délicieuses et copieuses. Nous recommandons fortement cet hôtel

John C. 5/5

Date d'expérience: 03/06/2025

Date d'avis: 03/06/2025

Le chateau a Palaja, beautiful, peaceful place that made us reconsider retirement plans, southern France has great weather, wine, food, countryside, beaches and mountains!! Le chateau a Palaja, beautiful, peaceful place that made us reconsider retirement plans, southern France has great weather, wine, food, countryside, beaches and mountains!! Let's begin with the beautiful chateau, delightfully renovated by owners Kathy and Eric set in the quiet village of Palaja approximately five kilometres from Carcassonne. The place is spotless, everything works and the owners are always available with helpful considered advice. Many hotels and Airbnb establishments could do well to try and adopt a similar approach to their customers, cleanliness and maintenance... Chapeau Kathy etc Eric! Our stay was simply wonderful, we really enjoyed in the beautiful garden fantastically perfumed by an abundance of flowers and herbs (see pictures), or relaxing by the pool after our daily excursion sipping a variety of local wines and beers. The breakfast was first class, with local jams, cheeses, charcuterie, eggs etc..and of course delicious buttery croissants and a variety of french breads from local bakeries. The restaurant next door 'S Comme' is well worth a visit, we dined there on our first night which and thoroughly enjoyed the experience Our room was well decorated, spacious, clean, everything worked from the heated radiator to the air conditioning, great shower... I really cannot say that about many places. Very importantly the bed was very comfortable!!! We really benefitted from the change of rhythm, which was a total contrast from the chaos and stress of London; by the third day we were so relaxed that we found ourselves dozing at every opportunity!! A great holiday always leaves you wanting more ......we will be back!!! Sent from Outlook for Android Let's begin with the beautiful chateau, delightfully renovated by owners Kathy and Eric set in the quiet village of Palaja approximately five kilometres from Carcassonne. The place is spotless, everything works and the owners are always available with helpful considered advice. Many hotels and Airbnb establishments could do well to try and adopt a similar approach to their customers, cleanliness and maintenance... Chapeau Kathy etc Eric! Our stay was simply wonderful, we really enjoyed in the beautiful garden fantastically perfumed by an abundance of flowers and herbs (see pictures), or relaxing by the pool after our daily excursion sipping a variety of local wines and beers. The breakfast was first class, with local jams, cheeses, charcuterie, eggs etc..and of course delicious buttery croissants and a variety of french breads from local bakeries. The restaurant next door 'S Comme' is well worth a visit, we dined there on our first night which and thoroughly enjoyed the experience Our room was well decorated, spacious, clean, everything worked from the heated radiator to the air conditioning, great shower... I really cannot say that about many places. Very importantly the bed was very comfortable!!! We really benefitted from the change of rhythm, which was a total contrast from the chaos and stress of London; by the third day we were so relaxed that we found ourselves dozing at every opportunity!! A great holiday always leaves you wanting more ......we will be back!!!

Philippe J. 4,8/5

Date d'expérience: 01/06/2025

Date d'avis: 01/06/2025

Nous avions choisi ce logis hôtel pour étape mais il vaut sans aucun doute plus un séjour. Cadre, confort et qualité d’équipement et accueil sont pleinement au rendez-vous. Nous reviendrons !

Eric B. 5/5

Date d'expérience: 01/06/2025

Date d'avis: 01/06/2025

Bel endroit au calme Idéal pour visiter Carcassonne Hôtes sympathiques et de bons conseils pour les visites Chambres confortables et excellent petit déjeuner de produits locaux

Didier Z. 5/5

Date d'expérience: 31/05/2025

Date d'avis: 01/06/2025

Accueil professionnel et chaleureux. Les gérants sont aux petits soins et vous accompagneront lors de votre séjour si vous avez la moindre question. Chambre très propre et bonne qualité de literie. Le cadre verdoyant est très agréable. Très bon séjour à renouveler.

Marc G. 5/5

Date d'expérience: 29/05/2025

Date d'avis: 29/05/2025

Un cadre merveilleux avec des propriétaires aux petits soins de l’accueil à notre départ. Encore merci et une pensée spéciale à Françoise pour ses massages relaxants dynamisants, un pur moment de détente.

Juha V. 5/5

Date d'expérience: 26/05/2025

Date d'avis: 26/05/2025

Excellent service and very warm hospitality.

Ferdinand P. 5/5

Date d'expérience: 21/05/2025

Date d'avis: 21/05/2025

Calme et dépaysement

Mickael D. 4,9/5

Date d'expérience: 01/05/2025

Date d'avis: 01/05/2025

Accueil super

palmade E. 5/5

Date d'expérience: 13/04/2025

Date d'avis: 19/04/2025

Nous avons tous beaucoup aimé

Frederic P. 5/5

Date d'expérience: 05/04/2025

Date d'avis: 06/04/2025

Propriétaires très sympa Excellent séjour Nous reviendrons