{"nbAnsweredSurveys":1750,"satisfactionAverage":89.84016593460224,"satisfactionAverageCycle":[{"cycle":"Logis Hotels","id":1570,"satisfactionAverage":92.456338939197934}],"globalSatisfactionAverage":86.712686567164184,"tagResult":null,"comments":[{"firstName":"Erika Milena","lastName":"T.","stayStart":"11/07/2026","stayEnd":"12/07/2026","replyDate":"13/07/2026","note":100.00,"noteSatisfaction":100.0,"comment":"Un espacio muy tranquilo se piede descansar y central para pasear y disfrutar de la villa.","pinned":false,"profile1":"","profile2":"","idSejour":157418314,"replyMail":null,"publicReply":null,"tagResult":[{"idTag":20,"tagName":"Hébergement","average":null},{"idTag":20,"tagName":"Hébergement","average":null},{"idTag":20,"tagName":"Hébergement","average":null},{"idTag":20,"tagName":"Hébergement","average":null},{"idTag":38,"tagName":"Propreté ","average":null},{"idTag":44,"tagName":"Petit-déjeuner ","average":null},{"idTag":45,"tagName":"Restauration  ","average":null},{"idTag":48,"tagName":"Votre séjour  ","average":null},{"idTag":55,"tagName":"Accueil","average":null},{"idTag":57,"tagName":"Rapport Qualité Prix","average":null}],"cible":null,"moderationSource":null,"moderationReason":null,"moderationDate":"0001-01-01T00:00:00"},{"firstName":"violaine","lastName":"g.","stayStart":"09/07/2026","stayEnd":"10/07/2026","replyDate":"11/07/2026","note":80.00,"noteSatisfaction":80.0,"comment":"Tout est Parfait sauf qu’ayant passé une nuit pendant la canicule, j’ai regretté une climatisation même mobile, plutôt qu’un ventilateur.","pinned":false,"profile1":"","profile2":"","idSejour":157143600,"replyMail":null,"publicReply":null,"tagResult":[{"idTag":20,"tagName":"Hébergement","average":null},{"idTag":20,"tagName":"Hébergement","average":null},{"idTag":20,"tagName":"Hébergement","average":null},{"idTag":20,"tagName":"Hébergement","average":null},{"idTag":38,"tagName":"Propreté ","average":null},{"idTag":44,"tagName":"Petit-déjeuner ","average":null},{"idTag":45,"tagName":"Restauration  ","average":null},{"idTag":48,"tagName":"Votre séjour  ","average":null},{"idTag":55,"tagName":"Accueil","average":null},{"idTag":57,"tagName":"Rapport Qualité Prix","average":null}],"cible":null,"moderationSource":null,"moderationReason":null,"moderationDate":"0001-01-01T00:00:00"},{"firstName":"ARMAND","lastName":"A.","stayStart":"06/07/2026","stayEnd":"07/07/2026","replyDate":"07/07/2026","note":100.00,"noteSatisfaction":100.0,"comment":"Hôtel très bien situé à Vendôme, proche centre-ville. Chambre toute équipée comme un appartement, avec sa petite cuisine. Merci pour le ventilateur, indispensable pendant les périodes de canicule !! Proximité avec le circuit de la Vallée du Loir à vélo !","pinned":false,"profile1":"","profile2":"","idSejour":156200902,"replyMail":null,"publicReply":null,"tagResult":[{"idTag":20,"tagName":"Hébergement","average":null},{"idTag":20,"tagName":"Hébergement","average":null},{"idTag":20,"tagName":"Hébergement","average":null},{"idTag":20,"tagName":"Hébergement","average":null},{"idTag":38,"tagName":"Propreté ","average":null},{"idTag":44,"tagName":"Petit-déjeuner ","average":null},{"idTag":45,"tagName":"Restauration  ","average":null},{"idTag":48,"tagName":"Votre séjour  ","average":null},{"idTag":55,"tagName":"Accueil","average":null},{"idTag":57,"tagName":"Rapport Qualité Prix","average":null}],"cible":null,"moderationSource":null,"moderationReason":null,"moderationDate":"0001-01-01T00:00:00"},{"firstName":"","lastName":"C.","stayStart":"25/06/2026","stayEnd":"29/06/2026","replyDate":"01/07/2026","note":100.00,"noteSatisfaction":100.0,"comment":"arrivées avec une chaleur extrême (+ de 40°), la chambre qui nous était attribuée n'avait pas de climatisation.\npar chance, une seule dans l'établissement était climatisée, et elle était libre...............sinon nous ne serions pas restées !\nje remercie Mr Vincent ??? et je reviendrais évidemment. 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Dans la salle de bain, exposé plein Sud pas de store pour ombrager et rafraichir cette pièce, avec en prime de l'eau uniquement très chaud qui sort du robinet du lavabo. j'ai été obligé de me laver le visage et les dents dans le lavabo de la petite cuisine (heureusement qu'il y avait celui la). La nuit a été très courte, avec la chaleur étouffante impossible de dormir, et les oreillers sont d'une qualité médiocre, je me suis réveillée avec une douleur cervicale. Bref , si j'avais eu l'information que la chambre était eu dernier sans ascenseur et sans clim, sur ce genre de période caniculaire qui va se répéter de plus en plus, je ne serais pas venu dans votre établissement, même si le décor dans sa globalité est très beau. Seul point positif, le petit déjeuner varié. ça ne vaut cependant pas le prix que coute cette nuitée. 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Cela dit, nous comprenons que cette contrainte, conjuguée à un épisode de canicule, ait rendu votre nuit particulièrement inconfortable, et nous regrettons que le ventilateur mis à disposition n’ait pas suffi à pallier la chaleur.\n\nConcernant l’eau chaude au lavabo et la qualité des oreillers, ce sont des points que nous prenons très au sérieux et que nous allons faire vérifier rapidement par nos équipes techniques et d’entretien. De même, nous notons votre remarque sur le manque de signalétique pour trouver l’annexe et sur l’absence d’ascenseur : nous allons réfléchir à mieux informer nos clients en amont sur la configuration des chambres, en particulier pendant les périodes de forte chaleur.\n\nNous sommes ravis que vous ayez malgré tout apprécié la décoration de notre établissement et la variété de notre petit-déjeuner.\n\nNous espérons avoir l’opportunité de vous accueillir à nouveau dans de meilleures conditions climatiques.\n\nVincent Bergougnoux Directeur \n","DateSaisieReponse":"2026-06-19T11:25:42.99"},"tagResult":[{"idTag":20,"tagName":"Hébergement","average":null},{"idTag":20,"tagName":"Hébergement","average":null},{"idTag":20,"tagName":"Hébergement","average":null},{"idTag":20,"tagName":"Hébergement","average":null},{"idTag":38,"tagName":"Propreté ","average":null},{"idTag":44,"tagName":"Petit-déjeuner ","average":null},{"idTag":45,"tagName":"Restauration  ","average":null},{"idTag":48,"tagName":"Votre séjour  ","average":null},{"idTag":55,"tagName":"Accueil","average":null},{"idTag":57,"tagName":"Rapport Qualité Prix","average":null}],"cible":null,"moderationSource":null,"moderationReason":null,"moderationDate":"0001-01-01T00:00:00"},{"firstName":"Peter","lastName":"S.","stayStart":"14/06/2026","stayEnd":"15/06/2026","replyDate":"16/06/2026","note":100.00,"noteSatisfaction":100.0,"comment":"Good hotel in nice village ","pinned":false,"profile1":"","profile2":"","idSejour":154564891,"replyMail":null,"publicReply":null,"tagResult":[{"idTag":20,"tagName":"Hébergement","average":null},{"idTag":20,"tagName":"Hébergement","average":null},{"idTag":20,"tagName":"Hébergement","average":null},{"idTag":20,"tagName":"Hébergement","average":null},{"idTag":38,"tagName":"Propreté ","average":null},{"idTag":44,"tagName":"Petit-déjeuner ","average":null},{"idTag":45,"tagName":"Restauration  ","average":null},{"idTag":48,"tagName":"Votre séjour  ","average":null},{"idTag":55,"tagName":"Accueil","average":null},{"idTag":57,"tagName":"Rapport Qualité Prix","average":null}],"cible":null,"moderationSource":null,"moderationReason":null,"moderationDate":"0001-01-01T00:00:00"},{"firstName":"JONATHAN","lastName":"R.","stayStart":"13/06/2026","stayEnd":"14/06/2026","replyDate":"15/06/2026","note":100.00,"noteSatisfaction":100.0,"comment":"Très bon hôtel excellent accueil bon petit déjeuner \nSeul bémol il manque la Clim dans les chambres car secteur monument historique \nÀ recommander !","pinned":false,"profile1":"","profile2":"","idSejour":154363596,"replyMail":null,"publicReply":null,"tagResult":[{"idTag":20,"tagName":"Hébergement","average":null},{"idTag":20,"tagName":"Hébergement","average":null},{"idTag":20,"tagName":"Hébergement","average":null},{"idTag":20,"tagName":"Hébergement","average":null},{"idTag":38,"tagName":"Propreté ","average":null},{"idTag":44,"tagName":"Petit-déjeuner ","average":null},{"idTag":45,"tagName":"Restauration  ","average":null},{"idTag":48,"tagName":"Votre séjour  ","average":null},{"idTag":55,"tagName":"Accueil","average":null},{"idTag":57,"tagName":"Rapport Qualité Prix","average":null}],"cible":null,"moderationSource":null,"moderationReason":null,"moderationDate":"0001-01-01T00:00:00"},{"firstName":"ALEXIS","lastName":"M.","stayStart":"12/06/2026","stayEnd":"13/06/2026","replyDate":"14/06/2026","note":80.00,"noteSatisfaction":80.0,"comment":"Un très bon accueil dans un cadre agréable ! 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Une grande TV, des wc séparé de la salle de douche avec seche serviettes...et un accueil très tres sympathique qui nous a permis de disposer de la chambre plus tôt ce qui fut tres appréciable par canicule. 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Room bright and clean. Bedding very fresh. Nice touch with a coffee machine. Had evening meal very good but the red vine was terrible!","pinned":false,"profile1":"","profile2":"","idSejour":149909874,"replyMail":null,"publicReply":null,"tagResult":[{"idTag":20,"tagName":"Hébergement","average":null},{"idTag":20,"tagName":"Hébergement","average":null},{"idTag":20,"tagName":"Hébergement","average":null},{"idTag":20,"tagName":"Hébergement","average":null},{"idTag":38,"tagName":"Propreté ","average":null},{"idTag":44,"tagName":"Petit-déjeuner ","average":null},{"idTag":45,"tagName":"Restauration  ","average":null},{"idTag":48,"tagName":"Votre séjour  ","average":null},{"idTag":55,"tagName":"Accueil","average":null},{"idTag":57,"tagName":"Rapport Qualité Prix","average":null}],"cible":null,"moderationSource":null,"moderationReason":null,"moderationDate":"0001-01-01T00:00:00"},{"firstName":"","lastName":"L.","stayStart":"26/04/2026","stayEnd":"27/04/2026","replyDate":"28/04/2026","note":20.00,"noteSatisfaction":20.0,"comment":"Réservation avec un tarif et facturation 7 € plus cher. Pas apprécié.","pinned":false,"profile1":"","profile2":"","idSejour":146525308,"replyMail":null,"publicReply":{"IdPublicReply":448809,"Pseudonyme":null,"Reply":"Bonjour Madame LAULY,\n\nNous sommes désolés pour cette erreur entre la confirmation de votre réservation et le montant que vous avez réglé. Un virement a été effectué pour vous rembourser le trop perçu. Au plaisir de vous revoir.\nLa direction","DateSaisieReponse":"2026-05-13T14:06:43.617"},"tagResult":[{"idTag":20,"tagName":"Hébergement","average":null},{"idTag":20,"tagName":"Hébergement","average":null},{"idTag":20,"tagName":"Hébergement","average":null},{"idTag":20,"tagName":"Hébergement","average":null},{"idTag":38,"tagName":"Propreté ","average":null},{"idTag":44,"tagName":"Petit-déjeuner ","average":null},{"idTag":45,"tagName":"Restauration  ","average":null},{"idTag":48,"tagName":"Votre séjour  ","average":null},{"idTag":55,"tagName":"Accueil","average":null},{"idTag":57,"tagName":"Rapport Qualité Prix","average":null}],"cible":null,"moderationSource":null,"moderationReason":null,"moderationDate":"0001-01-01T00:00:00"},{"firstName":"Greg","lastName":"F.","stayStart":"17/04/2026","stayEnd":"18/04/2026","replyDate":"23/04/2026","note":100.00,"noteSatisfaction":100.0,"comment":"The room was very comfortable and the hotel location was perfect. 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Vous avez apprécié en autre la chambre, la literie et les petits déjeuners.\nNous sommes au regret de constater votre déception à la suite de votre expérience avec la salle de bain.\nBien que vieillissants, les équipements sont de qualité même s'ils ont besoin d'une rénovation qui est programmée pour cet automne.\nIl nous tient à coeur de réserver un bel accueil à notre clientèle. Nous sommes désolés que ça n'ait pas été le cas vous concernant. \nNous espérons avoir la chance de vous recevoir à nouveau. \n\nLa Direction\n","DateSaisieReponse":"2023-10-30T15:08:53.72"},"tagResult":[{"idTag":20,"tagName":"Hébergement","average":null},{"idTag":20,"tagName":"Hébergement","average":null},{"idTag":20,"tagName":"Hébergement","average":null},{"idTag":20,"tagName":"Hébergement","average":null},{"idTag":38,"tagName":"Propreté ","average":null},{"idTag":44,"tagName":"Petit-déjeuner ","average":null},{"idTag":45,"tagName":"Restauration  ","average":null},{"idTag":48,"tagName":"Votre séjour  ","average":null},{"idTag":55,"tagName":"Accueil","average":null},{"idTag":57,"tagName":"Rapport Qualité Prix","average":null}],"cible":null,"moderationSource":null,"moderationReason":null,"moderationDate":"0001-01-01T00:00:00"},{"firstName":"Laurent","lastName":"C.","stayStart":"14/10/2023","stayEnd":"15/10/2023","replyDate":"16/10/2023","note":80.00,"noteSatisfaction":80.0,"comment":"-","pinned":false,"profile1":"","profile2":"","idSejour":94530623,"replyMail":null,"publicReply":null,"tagResult":[{"idTag":20,"tagName":"Hébergement","average":null},{"idTag":20,"tagName":"Hébergement","average":null},{"idTag":20,"tagName":"Hébergement","average":null},{"idTag":20,"tagName":"Hébergement","average":null},{"idTag":38,"tagName":"Propreté ","average":null},{"idTag":44,"tagName":"Petit-déjeuner ","average":null},{"idTag":45,"tagName":"Restauration  ","average":null},{"idTag":48,"tagName":"Votre séjour  ","average":null},{"idTag":55,"tagName":"Accueil","average":null},{"idTag":57,"tagName":"Rapport Qualité Prix","average":null}],"cible":null,"moderationSource":null,"moderationReason":null,"moderationDate":"0001-01-01T00:00:00"},{"firstName":"André","lastName":"C.","stayStart":"13/10/2023","stayEnd":"14/10/2023","replyDate":"15/10/2023","note":100.00,"noteSatisfaction":100.0,"comment":"Bien placé pour une visite de Vendôme.","pinned":false,"profile1":"","profile2":"","idSejour":94301119,"replyMail":null,"publicReply":null,"tagResult":[{"idTag":20,"tagName":"Hébergement","average":null},{"idTag":20,"tagName":"Hébergement","average":null},{"idTag":20,"tagName":"Hébergement","average":null},{"idTag":20,"tagName":"Hébergement","average":null},{"idTag":38,"tagName":"Propreté ","average":null},{"idTag":44,"tagName":"Petit-déjeuner ","average":null},{"idTag":45,"tagName":"Restauration  ","average":null},{"idTag":48,"tagName":"Votre séjour  ","average":null},{"idTag":55,"tagName":"Accueil","average":null},{"idTag":57,"tagName":"Rapport Qualité Prix","average":null}],"cible":null,"moderationSource":null,"moderationReason":null,"moderationDate":"0001-01-01T00:00:00"},{"firstName":"SOPHIE","lastName":"T.","stayStart":"07/10/2023","stayEnd":"08/10/2023","replyDate":"09/10/2023","note":80.00,"noteSatisfaction":80.0,"comment":"Hôtel en plein centre ville \nAccueil très agréable \nChambre correcte \nPetit déjeuner bien\nSeul bémol, le bruit des voitures et motos la nuit","pinned":false,"profile1":"","profile2":"","idSejour":94568535,"replyMail":null,"publicReply":null,"tagResult":[{"idTag":20,"tagName":"Hébergement","average":null},{"idTag":20,"tagName":"Hébergement","average":null},{"idTag":20,"tagName":"Hébergement","average":null},{"idTag":20,"tagName":"Hébergement","average":null},{"idTag":38,"tagName":"Propreté ","average":null},{"idTag":44,"tagName":"Petit-déjeuner ","average":null},{"idTag":45,"tagName":"Restauration  ","average":null},{"idTag":48,"tagName":"Votre séjour  ","average":null},{"idTag":55,"tagName":"Accueil","average":null},{"idTag":57,"tagName":"Rapport Qualité Prix","average":null}],"cible":null,"moderationSource":null,"moderationReason":null,"moderationDate":"0001-01-01T00:00:00"},{"firstName":"Joëlle","lastName":"R.","stayStart":"25/09/2023","stayEnd":"26/09/2023","replyDate":"28/09/2023","note":100.00,"noteSatisfaction":100.0,"comment":"Très bonne étape dans ce Logis-Hôtel très bien situé. 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Les portes claquent, et dans notre cas, nous étions à l'hôtel un week-end de forte chaleur, et l'hôtel étant sur une rue très passante, au niveau d'un feu tricolore, il a fallu choisir entre le bruit important de la rue et la chaleur étouffante dans la chambre, le ventilateur n'étant pas suffisante et pas pratique quand on est 2.","pinned":false,"profile1":"","profile2":"","idSejour":92781907,"replyMail":null,"publicReply":null,"tagResult":[{"idTag":20,"tagName":"Hébergement","average":null},{"idTag":20,"tagName":"Hébergement","average":null},{"idTag":20,"tagName":"Hébergement","average":null},{"idTag":20,"tagName":"Hébergement","average":null},{"idTag":38,"tagName":"Propreté ","average":null},{"idTag":44,"tagName":"Petit-déjeuner ","average":null},{"idTag":45,"tagName":"Restauration  ","average":null},{"idTag":48,"tagName":"Votre séjour  ","average":null},{"idTag":55,"tagName":"Accueil","average":null},{"idTag":57,"tagName":"Rapport Qualité Prix","average":null}],"cible":null,"moderationSource":null,"moderationReason":null,"moderationDate":"0001-01-01T00:00:00"},{"firstName":"anne-marie","lastName":"M.","stayStart":"09/09/2023","stayEnd":"10/09/2023","replyDate":"12/09/2023","note":80.00,"noteSatisfaction":80.0,"comment":"superbe hotel bien placé .Je regrette toutefois l'absence de climatisation pour cette journée et nuit caniculaires","pinned":false,"profile1":"","profile2":"","idSejour":92617867,"replyMail":null,"publicReply":null,"tagResult":[{"idTag":20,"tagName":"Hébergement","average":null},{"idTag":20,"tagName":"Hébergement","average":null},{"idTag":20,"tagName":"Hébergement","average":null},{"idTag":20,"tagName":"Hébergement","average":null},{"idTag":38,"tagName":"Propreté ","average":null},{"idTag":44,"tagName":"Petit-déjeuner ","average":null},{"idTag":45,"tagName":"Restauration  ","average":null},{"idTag":48,"tagName":"Votre séjour  ","average":null},{"idTag":55,"tagName":"Accueil","average":null},{"idTag":57,"tagName":"Rapport Qualité Prix","average":null}],"cible":null,"moderationSource":null,"moderationReason":null,"moderationDate":"0001-01-01T00:00:00"},{"firstName":"John","lastName":"F.","stayStart":"08/09/2023","stayEnd":"09/09/2023","replyDate":"15/09/2023","note":80.00,"noteSatisfaction":80.0,"comment":"Prima hotel, goede ontvangst ","pinned":false,"profile1":"","profile2":"","idSejour":93222028,"replyMail":null,"publicReply":null,"tagResult":[{"idTag":20,"tagName":"Hébergement","average":null},{"idTag":20,"tagName":"Hébergement","average":null},{"idTag":20,"tagName":"Hébergement","average":null},{"idTag":20,"tagName":"Hébergement","average":null},{"idTag":38,"tagName":"Propreté ","average":null},{"idTag":44,"tagName":"Petit-déjeuner ","average":null},{"idTag":45,"tagName":"Restauration  ","average":null},{"idTag":48,"tagName":"Votre séjour  ","average":null},{"idTag":55,"tagName":"Accueil","average":null},{"idTag":57,"tagName":"Rapport Qualité Prix","average":null}],"cible":null,"moderationSource":null,"moderationReason":null,"moderationDate":"0001-01-01T00:00:00"},{"firstName":"BRIGITTE","lastName":"B.","stayStart":"08/09/2023","stayEnd":"09/09/2023","replyDate":"10/09/2023","note":100.00,"noteSatisfaction":100.0,"comment":"Très agréable établissement avec une déco hétéroclite qui dépayse. Ça fait du bien! En plus un écran géant pour le match  d’ouverture de la coupe du monde de rugby! Seul petit reproche, les chambres au-dessus du feu tricolore sont un peu bruyantes. 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